These Terms and Conditions do not affect your statutory rights however please read carefully before using the website.
Central Electrical Contracts Limited trading as Lighting R Us was registered within England and our registration number is 6496883. The term ‘Lighting R Us’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 40 Wolverhampton Road, Codsall, Wolverhampton, West Midlands, WV8 1PJ. The term ‘you’ refers to the user or viewer of our website.
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
All products conform to British and EN standards.
Dimensions and wattages are given as a guide only to assist the consumer.
Description and finishes are given as a guide only to assist the consumer.
Please click here to view our Delivery Policy.
COLLECTING IN STORE:
If you are able to collect your order from our showroom in Wolverhampton, you will not only save money by avoiding the £7.95 delivery charge but your order will be available to you sooner.
- To collect in store please click on the Collect from Store option when checking out online.
- You will receive a confirmation email with details of your order and a payment receipt.
- When your order is ready to collect a member of our team will contact you either by phone or via email to let you know.
- Collect your order from Unit 1A Walton Works Ind Est, Macrome Road, Aldersley, Wolverhampton, WV6 9HD. (Click here for directions)
- When you arrive quote your name, order number and provide a form of ID to a member of staff.
Any questions regarding the delivery or collection process please call our friendly customer service team on 01902 757825.
Please note: We can only hold orders for 14 days. If orders are not collected within the 14 day period, they will be returned to our supplier and you will be refunded. An admin charge of 25% will apply.
- Refunds carry a 14-day money back guarantee for unwanted/unsuitable items.
- Refunds carry a 28-day money back guarantee for faulty/damaged items.
- The item cannot have been installed or modified in any way.
- A refund will be subject to the item being returned in its original condition with all the labels intact and in its original packaging, complete with lamps and other parts supplied.
Please click here to view our full Returns Policy
- Unwanted items are to be returned within 14 days of receiving your order.
- Unwanted items have to be unused, uninstalled and in the original packaging.
- Faulty/damaged items are to be returned within 28 days of receiving your order.
- We are unable to accept items returned to us after this timeframe.
- This does not affect your statutory rights.