Here at Lighting R Us we always try our best to dispatch orders as quickly as possible.
Please note: Unless you are a logged in user, your delivery options will not appear until you have entered a shipping address upon checkout.
We aim to dispatch your lights so that they reach you between 5-7 working days after you place your order with us due to COVID-19
We understand 7 working days can be a wait, but as we order the majority of products, directly from our supplier, as soon as you place your order, it takes that little bit longer for delivery.
Some items may reach you the very next day though, depending on the brand and size of the item you wish to purchase.
Orders placed after 16:00, will not be processed until the next working day.
Orders placed after midday Friday, will not be processed until the following Monday.
If you have any special requests in regards to the delivery of your order, please add a note to us with instructions during the checkout process or call/email us, quoting your order number.
When your order has been dispatched you will receive an email advising you of estimated delivery date.
We use a number of established couriers. This includes: DHL, DX, DPD, UK Mail & Parcelforce. The courier we use depends on the size, weight and quantity of your order.
Please note: Some of our parcels have to be signed for and will not be left in a safe place. We will not be held responsible for any charges incurred at delivery offices, including travel.
Unfortunately, we have to alter our delivery prices for some products, due to the size and weight of the items. Furniture includes all furniture, sets and outdoor furniture, as well as parasols, bases, mirrors and bathroom mirrors.
If you are able to collect your order from our showroom in Wolverhampton you will not only save money by avoiding the £8.95 delivery charge, but your order will be available to you sooner.
Any questions regarding the delivery or collection process please call our friendly customer service team on 01902 757825.
Please note: We can only hold orders for 14 days. If orders are not collected within the 14 day period, they will be returned to our supplier and you will be refunded. An admin charge of 25% will apply.